Our client
Walshs has worked with Dr Alex Loo and his wife on both their business and personal finances for more than 10 years.
The opportunity
In the past, Dr Loo had been disappointed in the accounting firms he had worked with. He was consistently finding that their lack of customer service, turnover of key staff and lack of communication with him meant that he was unable to obtain the right information or advice when he needed it. Hours spent waiting for call backs or trying to track down the right staff member to speak to meant Dr Loo was on the lookout for a new accounting firm who placed a high focus on their clients’ needs.
The solution
Dr Loo’s son had been a client of Walshs for several years and recommended that his parents turn to them for help. Dr Loo and his wife have never looked back. In the lead up to retirement three years ago, Walshs provided comprehensive accounting, taxation and financial planning advice to Dr Loo for his medical practice. They also helped prepare their personal financial concerns for retirement and now continue to manage the couple’s various investments. Walshs is so trusted by the Loo family that now all three of their sons are also clients, a testament to the loyalty, communication and strong working relationship they have built.
Testimonial
“At Walshs, I am able to quickly and easily access key staff members who provide sound and comprehensive advice. Communication is easy and I can be confident that I am receiving the best care and attention as a valued client.”
Dr Alex Loo
